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| All our tricks are built under direct supervision of Xavier Tapias. Our company tests all our products before they leave our shop. In the event something is wrong, we offer a 100% Satisfaction Guarantee on ALL PARTS and LABOR. We will gladly accept returns due to Manufacturing Defects and make repairs as soon as possible.
Otherwise No Returns will be accepted without prior authorization.
This guarantee does not cover negligence or misuse of our products.
In the event your unit stops working due to misuse, we will be happy to repair it for you for a nominal fee. Prices will vary depending on the damage and the product.
In any case please contact us before shipping anything back to us. Sometimes the solution for your problem can be provided via e-mail.
When we sell a magic effect, besides tha actual props, we are selling the SECRET of how the effect is accomplished. Once you have learned the secret you obviously can not simply return the product to us like you can do with a regular product at a regular store. In fairness to those who have purchased such information from us or others and who rely on this secret knowledge in their performances, we are very careful about protecting the inner working of all effects we sell. For this reason we can not accept returns.
This being clarified our company does its very best to not misrepresent any item we sell. We will provide you with an extensive description of the effect along with photos. However, ultimate responsibility for purchases rests with the customer. It is the customer who has the best grasp of their own needs and capabilities. Plasplasplas promises to do the best we can to help you acquire the necessary equipment and the knowledge of that equipment that will allow you to achieve your magical goals, whether you are building a professional act or just enjoying magic as a great hobby. But ultimately, no one knows your act or your aspirations in magic as well as YOU do. For these reasons we ask that you consider your purchases carefully. If you have any specific questions, please send us an email an we will try to clarify your concerns to our extent possible.
Thank you for your understanding.
Pre-orders
Some of our products will be made in small numbered and limited runs. We advise you to pre-order any of these items before they disappear.
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